Loading... Please wait...

Terms and Conditions

Terms and Conditions

1. All the cosmetics what we ship are legally passed in Japan, but not always passed in your country. We will log the customers, and we would inform you, if the company would announce the risks. However this is what we can for you. Please order in your own risks. When the products are recalled or voluntary recalled, we notice about it, and massage the customers who obtained those items from us privately.

2. We cannot accept cancel, returns or refund for your reason. When we accept the refund for your reason, we charge you JPY1000 or 5% as expenses. We choose the expensive. This is because Paypal charges us when we accept refund. Please check "Return Policy Section".

3. 16. In order to bring you freshest cosmetics, we rarely have inventory. We obtain your cosmetics for you as you order. Although we may be able to obtain your items, please allow us to obtain things in 7-10 Japanese business days. 
We set Thursday as our shipping day. Please expect 7-14 Japanese Business Days to be shipped. The shipping cost is not included in our price. 

4. The trade tariffs and customs fees are not included in this price. We are not responsible for any customs charges. We never accept "Under Value" the illegal request. We also do not write "gift" on the dispatch note. If you have any specific mailing requests, please inform us at the time you place your order. 

5. We inspect each item for quality before shipping it safely to you.

6. The pictures without signature as “Cherry’s Cosmetics” or "Cherry's Japanese Cosmetics" are not owned by us, excluding blog and personal product review pages.

7. There are some cosmetic items we could not send overseas. 1) Perfumes 2) Nails 3) Nail Polishes 4) Toner/ Lotion with strong alcohol. Or there could be several items which they could not ship. In customs purchase, we will send you as your order, but In case of unable items to ship, we never refund you.

8. Privacy issues are described at "Privacy Policy" section.

9. We cherryscosmetics.com and under the subdomains ( after here, just described as "cherryscosmetics.com") take no responsibility for any error oromission relationg to this information. To the maximum extent permitted by law, cherryscosmetics.com will not be liable for any cost, loss or damage suffered by you through your use of cherryscoemetics.com or any information contained thereon. cherryscosmetics.com does not gurantee or warrant the accuracy, completeness or currency of any of the information provided. The contents of this website are solely intended to provide a general understanding of the subject matter and to assist our customers and potential customers in deciding whether they require further information.

10. cherryscosmetics.com is not responsible to you or anyone else for any loss suffered in connection with the use of this website or any of the content. This included, but in not limited to, the transmission of any computer virus. cherryscosmetics.com makes no warranties or misrepresentations about this website or any of the content. cherryscosmetics.com exclude, to uthe maximum extent permitted by law, any loability which may arise as a result of the use of this website, its content or the information on it. We, cherryscosmetics.com will never be liable for any indirect, incidental, special or consequental loss arising out of the use of this website, including loss of business profits.

11. Our website is linked to other websites over which we have no control. We make no representation about the accuracy of information contained on those websites. We are not liable for the content on those websites. 

12. We may change Terms and Condition, Privacy Policy, and Return Policy without notice.

13. There are no gurantee about the colors of the pictures. They are sometimes different from the real colors.

14. Our time is Japanese time, GMT +9.

15. Sometimes we do not accept the orders shipping address and billing address are different. It is for your account protection.